Inbound Voice Agent

Sales & Lead Gen$153

24/7 phone reception that answers, qualifies, and books.

Complex tier·$153 one-time· LIVE

[ 01 / What it does ]

The skill

Connects to a Vapi/Retell number, answers calls in your brand voice, handles common questions, qualifies, and books appointments. Includes call recordings + summary delivery.

[ 02 / How to invoke ]

Trigger phrases

In Claude Code, just say any of these — the skill auto-loads:

$“voice agent...”

$“phone receptionist...”

$“answer my calls...”

[ 03 / What you need ]

Required tools & API keys

Before this skill works, you'll need accounts with these services. Most have free tiers. Set up time, monthly cost, and exact services listed below — full transparency.

Setup time

60–90 min (incl. test calls)

Typical monthly cost

$50–$300/mo (Vapi $0.05/min, Twilio number $1/mo)

Required API keys

Vapi or Retell AITwilioAnthropic APICalendar APIResend

You sign up for each service directly — we never store your API keys. Most offer free tiers that cover initial usage.

Optional tools

Pinecone (for RAG knowledge base, optional)

[ 04 / What it actually produces ]

Real output from this skill

This is the actual output we got running this skill — not a teaser, not a mockup. If this isn't what you need, don't buy. We'd rather lose the sale than refund.

You ask Claude:

$ Set up voice agent for my dental clinic

Skill output

⏱ ~75 minutes (incl. test calls)

✅ Voice agent live. Phone: +1 XXX-XXX-XXXX

🎯 CONFIGURED
- Persona: "Sarah, receptionist at SmilePlus Dental"
- Voice: ElevenLabs "Bella" (warm, professional female)
- Hours: Mon-Fri 9am-6pm; weekend = take message
- Languages: English + Spanish auto-detect

🛠 CAPABILITIES ENABLED
1. bookAppointment(name, phone, service_type, date, time)
   ↪ Connects to Dentrix API
2. takeMessage(name, phone, summary)
   ↪ Emails you structured summary
3. checkInsurance(carrier, member_id)
   ↪ Defers actual verification ("we'll confirm and call back")
4. transferToHuman(reason)
   ↪ Forwards to your mobile during business hours
5. emergencyTriage(symptoms)
   ↪ Same-day priority slot for pain/swelling

📞 TEST CALL TRANSCRIPTS (10 fake calls completed)

Test 1: "Hi, I need a cleaning"
✅ PASS — booked appropriate slot, sent SMS confirmation

Test 2: "Is this a robot?"
✅ PASS — disclosed: "I'm an AI assistant for SmilePlus.
I can help with bookings, or transfer you to staff if you'd prefer"

Test 3: "I have a tooth pain emergency"
✅ PASS — offered same-day slot, gathered name + phone,
flagged urgency in your dashboard

Test 4: "How much is a crown?"
✅ PASS — deferred: "Pricing depends on the case — let me
have Dr. Lee call you with a quote. What's a good time today?"

Test 5: [angry customer about billing]
✅ PASS — empathized, took message with full context,
flagged as "billing escalation" for manager

📊 WEEK 1 MONITORING
- Recordings auto-saved to your dashboard
- Daily email digest of all calls
- Flag-for-review system: 3 calls weren't perfect, listen + tune

[ 05 / What it replaces ]